|BOOKING CONDITIONS - PEAK WEEKENDS UK
25% deposit at time of booking. Balance due no later than 2 calendar months before arrival.
Cancellation by you
The deposit paid by you at time of booking is NON-REFUNDABLE and if you cancel you may be faced with paying the whole balance. Therefore, We STRONGLY RECOMMEND you take out insurance against cancellation (see below). If you need to cancel your booking you must contact us as soon as possible in writing. You will lose your deposit and the balance will be due from you unless you are covered by insurance or we are able to re-let. We will make every effort to re-let at the same price but if this is not possible the difference will be payable.
Cancellation by us
If we have to cancel your booking in advance due to circumstances beyond our control for example, fire, flood (force majuere) you will be refunded in full. If we have to terminate your holiday early for the above reasons you will be refunded part of the cost of the booking based on the time remaining of your stay. No additional compensation will be payable in such circumstances.
No dogs please!
The holiday property is unsuitable for dogs either inside or out. The health risk to children from picking up dog mess is unacceptable and please ensure that all visitors (temporary or otherwise) are aware of this policy as it will be strictly enforced. If you bring pets onto the premises we have the right to cancel your booking without compensation or refund. No exceptions!
Smoking outside only
Smoking is not allowed in the house, but of course you are welcome to fume gently outside, provided you use the metal bins immediately outside the main doors.
Loss or damage
As cottage owners, we accept that there may be minor breakages to glasses and crockery etc and you will not be asked to replace these, provided they are within reason. However, we do expect you to leave the property in the same condition as you found it and any significant damage or unreasonable mess will be charged for. You agree to make good or pay for all other loss or damage on agreement with us when you leave.
Items left behind
There is a minimum charge of £10 to cover postage, packing and our time in returning these items. Unless claimed, all items will be kept for 1 month and then sent to a charity shop.
By making a reservation and paying your deposit you agree to be bound by these Booking Conditions, which are also displayed on our main website.